I had the opportunity in the past week to test out the Nokia N800 at a conference presentation. My part in the experiment was to operate the physical device and configure it so a coworker from across the country could attend digitally.
The major difficulty during setup was with the protected wireless network that I was using and not with the device itself. The N800 worked very well in browsing the internet and operating Skype. Naturally, navigating the N800's operating system, clicking, and typing with the stylus makes tasks more cumbersome than their full-size counterparts. However, the portability and functionality of the N800 makes it a valuable tool in instances such as mine.

Yet, I noticed two significant areas for improvement in the N800's Skype interface. Speaker operations were one potential problem. I did not see a way to separate the audio input and output. For example, on my laptop, I can turn off my speakers, while leaving my microphone on. This allows only the presentation to flow to the distant attendee without the guests' sounds coming into the conference room. With the N800, the volume control engages both the microphone and the speakers at the same time. When I set the slider to zero, my guest could not hear anything through my microphone. To work around this problem, my coworker had to disable her microphone, while I turned the volume up. As desired, I could not hear her and she could hear the presentation.

Another glaring absence was video support for Skype calls through the N800. The device has a nice pop-out camera that seems designed specifically for conferencing, however it cannot be engaged through Skype at this time. Considering that this presentation featured slides, audio, and video, and various artwork components, the ability to see what was happening in the conference room could have made a significant difference in the guests' experience. It would also increase the overall sense of presence achieved.

Overall, I liked the N800, although it is not a perfect device. Its ability to run applications that are nearly identical to desktop versions is evidence of the advancements in mobile technology. My annoyance with the settings, navigation, and typing controls implies that more usability design needs to accompany the aforementioned technical achievements. Mobile devices are rapidly increasing their multimedia and application capabilities, which gives me the sense that they may soon become alternatives (or accessories) to laptops in circumstances that require ultraportability.
Note: Images are dramitizations and are not photos from the actual test session.



